Questions:

Answers:

What is a cleaning charge?

A cleaning charge will be added to the rental fee so your last day of vacation is not spent cleaning! The price of cleaning varies depending on the size of the property. Our excellent housekeeping staff makes everything perfect before you arrive and after you depart.

Why do many homes not allow events such as weddings or receptions? Why do the homes that allow events charge extra for each event?

Opening a private home for an event entails having individuals on the property who are not named in the rental contract. We adhere to the wishes of our home owners: to either prohibit events entirely, or charge for them as we feel is appropriate. Our experience has shown that while mishaps such as red wine or food being spilled are rare, they most frequently occur during events.

We're here to assist, we respond to every email and every phone call

While it looks like you can do everything onlilne -- Well, almost...Once you have chosen the perfect vacation home in the Florida Keys to suit your needs, and the dates are all set, you'll have a verbal reservation.

What is your pet policy? Do any of your properties allow pets?

Very few of our properties allow pets, inquire with us about the pet friendly properties

We've never visited the Keys before and are bringing the kids -- what activites are recommended?

We've listed several activites that are Kid Friendly just visit Imagine Kids to find out about some exciting activites for kids and the whole family

Is Imagine Rentals a "Green Friendly" company?

At Imagine Rentals we're strongly committed to perserving our planet and conserving energy, that's why we ask all of our guests to please abide a few simple requests:

1. Conserve Energy – don't leave lights or appliances on in vacant rooms
2. Summer is hot BUT – turn off the air conditioning when windows or door are open or close the windows and doors
3. Recycle – Each of our homes should have a recycle bin for your use (if not please let us know). If you don't have one, please segregate aluminum, plastic and glass into a seperate bag and we'll be happy to dispose for you.

Why our homes are fabulous?

Each of our homes selected for our Vacation Rental catalog are based upon a 3, 4, or 5 Star rating systems. Our rating system is similar to that used to rate Hotel facilities based upon the following criteria:

1. Condition – age of property, maintenance practices, level of housekeeping proficiency, detailed cleanliness, grounds maintenance, equipment maintenance, and upkeep.
2. Location and Views – Oceanfront, bay front, beachfront, ocean view, resort area or residential area, level of traffic, noise, privacy, neighbors, highways. Proximity to activities, dining, golf, tennis, beaches, hikes. Beauty and variety of views.
3. Amenities – Number of bedrooms and baths, fans, central air conditioning, pools, waterfalls, Jacuzzis, media/TV/CD/DVD, internet/fax.
4. Quality and Décor – This category is based upon such factors as cost of construction per square foot, quality of interior furnishings, textiles, quality of bedding and linens.
5. Design – Is this a great home, well designed, well-lit, large enough bedrooms, spacious functional kitchen, gracious living and entertaining areas, good airflow? Does the home have outstanding architectural qualities, and does it provide an uplifting experience of a home in paradise?